Annual Report with Quality & Sustainability Report 2024
Future-proof care
A year of growth and optimism
2024 was a strong year for Ambea, marked by improved earnings and satisfied employees and care receivers. We added several new care units and acquired a number of well-managed operations. We ended the year strongly and with a focus on quality, sustainability and innovation. We are ready to meet the challenges of today and tomorrow.
2024 in brief
- In 2024, Ambea posted its highest-ever net sales and operating profit.
- Ambea continued to grow and opened several new care units with a total of 268 care places under own management.
- We acquired four well-managed operations, strengthening our care service offering and adding 334 more care places.
- Ambea’s business areas showed continued strong results in the year’s Care Receiver Surveys.
- Our eNPS is increasing every year, showing that an increasing number of employees are likely to recommend us as an employer.
- For the fourth consecutive year, Ambea was recognised as one of Sweden’s Best Employers in Universum’s annual survey. We were ranked 17th, our best result ever.
- We have prepared for compliance with the EU’s new Corporate Sustainability Reporting Directive (CSRD) and joined the Science-Based Targets initiative (SBTi).
The year in figures
Financial overview
Results for 2023 are shown in parentheses.
Net sales
(MSEK)
14,195
(13,312)
Growth
(%)
7
(5)
EBITA
(MSEK)
1,372
(1,076)
Operating margin, EBITA (%)
9.7
(8.1)
Profit for the year
(MSEK)
620
(455)
Free cash flow
(MSEK)
1,966
(1,631)
Earnings per share before dilution (SEK)
7.21
(5.07)
Sales
Per country
Per division, SEK million
Our vision:
We make the world better, one person at a time
Interview with CEO Mark Jensen
How would you summarise 2024 for Ambea?
2024 was a strong year for Ambea, marked by improved earnings and satisfied employees and care receivers. We added several new care units, but needs in our three countries continue to grow. To support society in delivering high-quality care to all who require it, we need to create even more care places. During the year, we also prepared for the EU’s new Corporate Sustainability Reporting Directive (CSRD) and joined the Science-Based Targets initiative (SBTi) to set science-based emissions reduction targets in line with the Paris Agreement.
40 AI assistants and a focus on welfare technology
Innovation and digitalisation are helping us meet tomorrow’s care challenges.
Quality and sustainability
Our mission is to create enough safe and sustainable care for all. To achieve this, we apply systematic quality management based on our vision, our values and the skills of our employees. Clear systems and procedures make it easy to do the right thing and focus on what matters most – care that creates quality of life and value.
Satisfied and secure care receivers
Positive results for Vardaga, Nytida, Stendi and Altiden in the year’s Care Receiver Surveys
Overall satisfaction
Overall satisfaction
Overall satisfaction
Overall satisfaction
Employee loyalty
+26 eNPS
The Group’s survey of employee loyalty. Scale of -100 – +100.
Important steps in sustainable care
- Our target is to halve our Greenhouse Gas (GHG) emissions by 2025 compared with 2019, and we have already achieved a 44 per cent reduction to date.
- We are continuously improving our methods for measuring our emissions and we joined the Science-Based Targets initiative during the year.
- In 2024, we performed a double materiality assessment to comply with the EU’s new Corporate Sustainability Reporting Directive (CSRD). The results provide a basis for Ambea’s strategic priorities in sustainability and future sustainability reporting.
lower emissions per unit of revenue since 2019.
Ambea in brief
The leading competency-based care company
We work with the elderly, and people with disabilities or a need for psychosocial support. Our mission is to ensure quality of life for every person in Ambea’s approximately 1,000 units. Seeing and hearing them is the heart of our company.
We make the world better, one person at a time
