Annual Report with Quality & Sustainability Report 2023
Future-proof care
Ambea in brief
The leading competency-based care company
We work with the elderly, and people with disabilities or a need for psychosocial support. Our mission is to ensure quality of life for every person in Ambea’s approximately 950 units. Seeing and hearing them is the heart of our company.
The year in brief
- In 2023, Ambea posted its highest-ever net sales and operating profit.
- Ambea continued to grow and opened several new residential facilities with a total of 287 care places under own management.
- Our dedicated efforts to strengthen Stendi’s organisation and profitability yielded results during the year.
- Altiden worked to establish a stable and qualitative platform for long-term growth. Operational improvements were noticeable during the year, but we are not satisfied with the financial results and the transition will continue.
- Nytida and Vardaga secured many management contracts during the year
- For the third consecutive year, Ambea was included on Universum’s list of Sweden’s Most Attractive Employers. We were ranked 30th, and are best in the care sector.
Sales
Per country
Per division, SEK million
Financial overview
The score for 2022 is in parentheses.
Net sales(MSEK)
13 312
(12 365)
Growth
%
5
(10)
Adjusted EBITA
1 076
(954)
Operating margin, adjusted EBITA (%)
8,1
(7,6)
Profit for the year(MSEK)
455
(366)
Free cash flow
(MSEK)
1 631
(1451)
Earnings per share before dilution
5,07
(3,89)
Our vision:
We make the world better, one person at a time
Interview with the CEO
How would you summarise 2023 for Ambea?
I think we can look back and be proud of what we achieved in 2023. Despite a turbulent year in our business environment, we succeeded in developing our operations and providing more and more care receivers with effective and personalised care. We delivered favourable financial results in a year marked by high inflation and rising interest rates, which I consider a strength. Healthy and sustainable finances enable a long-term approach and allow us to continue investing in our business and creating value for our care receivers, employees, clients, shareholders and society.
Lära trains and supervises about 13,000 people every year, including 7,000 Ambea employees.
Quality and Sustainability
Our mission is to create enough safe and sustainable care for everyone. To achieve this, we have established a robust quality management system that permeates all areas of our operations. Our approach to quality management is based on our vision, our values and the skills of our employees. We also have clear systems and procedures to support this approach. The aim is that it should be easy for employees to do the right thing, and to spend their time on the right things – care that creates quality of life and value
Satisfied and secure care receivers
Stable scores for Vardaga, Nytida, Stendi and Altiden in care receiver surveys.
Overall satisfaction
Overall satisfaction
Overall satisfaction
Overall satisfaction
Employee loyalty
+21 eNPS
The Group’s survey of employee loyalty. Scale of -100 – +100.
Sustainable care
We are working actively to achieve climate-smart care. This means that we are working to reduce the environmental impact of our travel and transportation, food and waste, and properties and energy. We have set an ambitious target to halve our emissions by 2025 compared with 2019.
lower emissions per unit of revenue since 2019.
We make the world better, one person at a time
